Senior Project Manager - Lumesse Ltd

Digital, Media & Technology

Brighton and Hove

Closing date: 06/07/2017

At Lumesse Learning, we form strategic partnerships and deliver exceptional digital learning and communication solutions to our loyal customers, every time. We continually strive to be the best in everything we do, and work hard to ensure we meet our customer’s expectations every step of the way. Our hard working team are some of the most creative and passionate in the industry. Only the best is good enough and we only recruit like-minded people to join our team. Alongside all our hard work, we love to have fun. We participate in charity events, have monthly social gatherings and call “drinks o’clock” at 5pm every Friday. And we want you to be involved!

Job Description:

The successful candidate will be an experienced, dynamic and pro-active project specialist with our customer’s success at the heart of your everyday decision making. You should thrive in a fast paced environment, love a robust but flexible project management process and be motivated by delivering excellent learning. There will be a strong focus on exceeding customer expectations and fantastic communication, building amazing relationships with our customers being your number one priority. You will love getting involved and keeping a close eye on the detail as well as motivating your project teams and sharing your experiences with the wider team. This role is for a twelve month contract with the potential to move into a permanent role for the right candidate.

Your main responsibilities will be to:

• Drive, lead and deliver multiple high profile projects whilst always looking to exceed customer expectations
• Handle stretching timescales and fast turnaround times with ease
• Understand your customers world and your joint steps to achieving success
• Manage the project budget and take responsibility for the bottom line, whilst openly and honestly communicating clearly to the team and customer on the project finances
• Ensure we deliver on specification and to our quality assurance standards
• Identify risks and proactively seek to mitigate them with the customer and the bottom line in mind
• Report project progress, financial performance and your customers’ happiness to the senior management team on a weekly basis
• Drive collaboration within the project management team, and help resource plan projects & manage resource conflicts in an honest and impartial manner where required
• Ensure project closure reports are completed and lessons learnt analysis carried out
• Work with Business Development colleagues to define and respond to customer requests including cost calculations, solution definition, third party requirements and delivery (including on-going support)
• Ensure project adheres to project management standards, with project documentation, plans and budget produced in a timely manner.
This role will report to the relevant Team Leader.

 
Skills Range:

First class customer service skills
Fantastic relationship building skills and open and honest communication style
Confident and approachable
Hardworking and flexible
Open to a culture of feedback and continuous improvement
Able to resolve conflicts with immediacy and sensitivity
Good at negotiating with both internal and external customers
Able to adapt working style to meet the needs of others
Experience in time management techniques
Extensive hands-on experience of project planning, Prince 2 and knowledge of Agile techniques
Excellent financial planning skills

 
Key Area: Project Management Project Management
Salary: Competitive rates paid.
Attendance: Full-Time
 
Additional Information:

No agencies please

 
 

No agencies please

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