Client testimonials
As the Know Diabetes platform has grown, it’s important for us to learn how users are experiencing the platform and interacting with our high-value content. We’re committed to reducing health inequalities, so it’s vitally important that our strategy and implementation is based on user research and follows best practice. Working with Graphite has given us a deeper understanding on how we can develop our future strategy and ensure that users of the services have a positive experience and want to come back to the platform to improve their health and wellbeing.
Knowledgeable, skilled, professional and personable team with a great approach to mining insight and converting into tangible business action. A strategic partner, not just a vendor.
Shout out to the Graphite squad. They have shown great flexibility in a challenging project and on top of that they are fun to work with. I don't think we have had a call without a laugh yet! Keep smiling!
The quality of the work is excellent, the team are a pleasure to work with and go out of their way to accommodate our requirements (even the unreasonable ones). The whole team are very pleasant to work with and the feedback from our business analysts and user research team is unanimously positive about working with everyone in Graphite. I feel that working with Graphite is raising the levels of our app and also the level of our team. As a combined Vhi and Graphite team our achievements during the pandemic have been really pleasing and I feel that the characteristics of the team show a determination to overcome issues rather than look for excuses.
The Graphite team have been coming back with some great insights from our innovation workshop and this is coming through on the design being presented back. I'm confident in the work that is being undertaken by Graphite that our app will be the better for it which is key as it means our customers will be satisfied with their experience of engaging with Vhi through the app.