Client testimonials
Having recently migrated in excess of 100 websites in one go, I have nothing but good words to say about Hyve. Swiftly reactive, proactive, personable and offering expert tech advice throughout; they have fully supported us through the complexities. I am fully confident that at this admittedly early stage, Hyve will be the hosting provider we needed to support and grow our business.
We've been using Hyve's services for 6+ months now. Straight away their approach was a breath of fresh air as compared to other IT/infrastructure / managed services companies I've worked with. Great communication, excellent business-focused understanding of the solution required and very fast response to queries.
So far so good! We setup a number of servers with Hyve four months ago and since then their support has been fast and with a high level of knowledge. We moved to Hyve so we can get this managed service we just did not get with our old provider. Thanks!!
We've been with Hyve for over four years now and they are absolutely exceptional. We've had zero downtime and superb support from them over this period. Friendly, helpful, professional - exactly what you want from a provider. I cannot sing their praises enough and their costs are more than competitive! I would rate higher if I could!
I have been with Hyve now for over 10 years which speaks for itself. As a small business in the holiday industry our website is critical and with Hyve on board you feel you have the same level of support and expertise as much larger businesses. Website downtime over the 10 years has been minimal and on the rare occasion that there is a problem support is there and it is truly 24/7. I would recommend Hyve to anyone.
From initial sales contact to implementation the service levels and communication were impeccable. Really knowledgeable people on the support side who are obviously intent on getting it right for the customer and go above and beyond. Web hosting is important to my company but I have a 100 other priorities - its great to just leave this with Hyve and breathe a sigh of relief its in good hands.
For over five years Hyve have offered us outstanding service and support in hosting our Windows server, backup monitoring and security. We highly recommend them. Fast, responsive support of the like rarely encountered in the hosting arena.
I've been a client of Hyve for around 4 years. We've used lots of hosting companies, and dealt with many more through the companies we supply websites to. The main reason we chose Hyve, and the reason we continue to use them, is that they provide first class support. They are the most attentive hosting provider we've dealt with. Couple that with a flexible and cost effective solution and you have the perfect hosting recipe. Highly recommended.
Without doubt the best business decision we ever made was to move the hosting of our event management, e-ticketing and communication platform for Parent Teacher Associations, charities and non-profits to Hyve Managed Hosting. With our previous hosts we experienced downtime too many times which was affecting our brand reputation and were stuck with an environment that didn't allow us to scale our operations. We looked at many different solutions of cloud hosting providers from the "big boys" to local hosting providers and settled on Hyve. We needed a solution that would allow our SaaS platform to scale as more customers came on board. We've been with them for 2 years now and we have experienced no down time. We have a load balanced environment with multiple web servers and can scale our services when required. We've also noticed a significant increase in performance and so have our clients and their end users - happy customers all round. Behind the scenes, the service Hyve provide is second to none, whether that be in account management, support, finance or any other part of the business. Every single person we have dealt with has been a pleasure to speak to. PTA Events would absolutely recommend Hyve - they are an outstanding company and it's a pleasure to let them look after our web servers... not least because we're no longer pulling our hair out frantic that our service had gone down again!
Hyve is a great sharing platform that has served our company well for many years now, however a good product is nothing without good support and this is an area where the vast majority of our software providers fall short. Fortunately, Hyve is not one of them as their support is the fastest we have seen and they always manage to fix the issue. I hope Hyve keep up this high level of service that we, and I'm sure many other companies out there, have come to expect. We usually see a drop in service when a company gets taken over by a bigger vendor, hopefully that will not happen to Hyve.
60 seconds to get a firewall changed. Can't really ask for much more than that.