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Frequently Asked Questions

Category: Membership

Q: What does Wired Sussex do?

A: We are an independent membership organisation for digital, media and technology companies and freelancers based in Sussex. Our aim is to support and grow this fantastic sector and to help our members thrive through a number of services, initiatives and events.
 

Q: What are the benefits of membership?

A: Whether you’re a freelancer, start-up or an established enterprise, there are lots of benefits to membership which you can find here.
 

Q: How much does membership cost?

A: Membership costs £72 + VAT per year (just £6 per month).

 

Category: Accounts

Q: How do I sign in to my Wired Sussex account?

A: If you’re an existing member or an employee of a member company, to sign in navigate to the orange ‘Member Sign In’ button in the top right of the main website, enter your email address and password and click 'Sign in'.


Q: I've forgotten my password. What now?

A: If you've forgotten your password or have not logged into your account since we launched our new website last year, simply navigate to the orange 'Member Sign In' button, click 'Forgot Password?', enter your email address on the following page and select 'Reset'. You will receive an email directing you to where you can reset your password. 
 

Q: How do I update my company information?

A: To make changes to your business profile, log in, click the green ‘Account’ button in the top right and then ‘Member dashboard’.
 

Q: What can I do to raise my profile on the Wired Sussex website?

A: There are lots of ways that you can promote your business and services through the Wired Sussex site, from crafting a directory listing, to sharing news and showcases of your success stories and client portfolio. 

You can find advice on how to get started in this blog post, but if you have any questions about how to raise your profile, you can get in touch with our Member Services Coordinator: hannah@wiredsussex.com. 

 

Category: Jobs site

Job Seeker

Q: Where can I find the Wired Sussex Jobs site?

A: We now have a dedicated Jobs site, built by recruitment technology experts Madgex, separate to our main website. You can find it here or by navigating to the ‘Jobs >’ button in the main website’s menu. 
 

Q: How do I create a job seeker profile? 

A: From the Wired Sussex Jobs site, select 'Create a job seeker account' in the top right corner. Add in your details and click 'Sign up'. You can now view submitted applications, save jobs for later and set up bespoke job alert emails. 

 

Recruiter

Q: How do I post a job?

A: Advertising a job on the Wired Sussex site is a benefit of membership. If you're already a member you need to follow this link to sign in to your recruiter profile and upload your advert.

If you're not a member yet, you will need to sign up for membership before you can post a job.

You can find out more about using our Jobs site in this blog post.
 

Q: How do I reset the password for my recruiter account? 

A: You can reset your password for the Jobs site here - or by navgiating to 'Jobs >' on the main website menu, clicking the orange 'Advertise a Job' button and going to 'Sign in', where you will see a 'Forgot password?' link. Enter your email address and hit the 'Reset' button. You will receive an email with a link to reset your password. 

Please note, that users for the Wired Sussex Home site and Wired Sussex Jobs site are hosted separately, meaning your password will not update for both sites. 
 

Q: How much does it cost to advertise a job?

A: The cost of advertising on Wired Sussex is based on the size of your company and what package you choose. You can find a break down of costs here.

 

Q: I have a small or medium business and receive a discount on advertising. Where do I add my discount code? 

A: To apply your discount code, at the checkout page enter either WIREDSMALL (for 1-10 employees) or WIREDMEDIUM (for 11-50 employees) in the 'discount' field, and click 'Apply'.