UX Design Lead - The Eventa Group

Brighton and Hove

Closing date: 03/06/2019

This is an exciting opportunity for an experienced, driven individual to join an award-winning provider of brilliant group experiences. Through our brands, The Stag Company and Hen Heaven, we organise fantastic activity and accommodation packages across the UK and Europe for groups. Our Fizzbox brand is a one-stop party shop, connecting people with daytime and evening activities via a sophisticated online platform. 

We’re looking for a UX Design Lead to join the Marketing team at our central Brighton office, where we’ve created a fast-paced but relaxed working environment.

Job Description:

The UX Design Lead has ownership over the user experience design of the websites and associated apps for Hen Heaven (www.henheaven.co.uk), The Stag Company (www.thestagcompany.com) and Fizzbox (www.fizzbox.com).

The UX Design Lead continually improves the online and digital customer experience, by conducting user research, usability testing and design concepts, and ensuring the best approach is implemented in every scenario.

Main duties include:

• Identify, analyse and correct root problems in user journeys
• Prioritise customer conversion optimisation design techniques across all digital assets, removing barriers to delivering meaningful conversions
• Facilitating user testing and interviews
• Conduct user research, usability testing and design concepts to ensure the best approach for every project
• Continually discover, learn, feedback and act on customer behaviours
• Create and monitor interaction models, screen designs and user task flows
• Assume responsibility and ownership over company personas and update on an ongoing basis
• Maintain awareness and knowledge of contemporary tools, strategies, theories and methods and implement suitable interpretation of these on an ongoing basis
• Work closely with Marketing team to continually improve the online and digital customer experience
• Create strong working relationships with in-house developers
• Liaise with stakeholders across the business to gauge business needs and aid organisational development

 

 
Skills Range:

• Advanced knowledge of interaction design, visual design and user experience
• Understanding of UX principles, personas, usability and other techniques
• Experience mapping user journeys and undertaking research
• A strong grasp of mobile-first and responsive design
• Ability to produce high quality visuals, mock-ups and wireframes
• Experience creating, conducting and analysing A/B and Multivariate tests
• Ability to conduct and participate in usability tests and focus groups
• Strong Analytical bias and in-depth knowledge of Google Analytics and other CRO tools
• Proficient with design tools such as Sketch and the Adobe suite
• Project Management experience and extensive planning skills
• Proven experience of working in an open, inclusive and flexible manner

 
Person Specification:

For this role, you will need:

• A clear understanding of what makes a good user journey
• A clear understanding of how brand, content and other digital strategies cross over with UX design
• To be a strong and collaborative communicator
• An awareness of current and future trends and an understanding of how these affect user attitudes
• The ability to build strong relationships with internal and external stakeholders
• Curiosity and empathy
• The ability to influence and inspire

 
Key Area: Design/Creative 27-1024.00Design/Creative
Attendance: Full-Time
 
Additional Information:

Although this role does not sit within our Leadership Team, it is a key strategic role within the business structure. The role is full time and reports into the Marketing Manager for The Stag Company and Hen Heaven brands, and the IT Director for the Fizzbox brand. 

At The Eventa Group we offer a range of benefits, including the opportunity to work from home one day a week. 

 
 

No agencies please

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