QA Manager

Pragmatic is digital agency building amazing things with WordPress. We work with some of the world’s biggest brands to offer strategy, build and innovation that puts them ahead of their competition.

We’re looking for someone to lead our QA department. The ideal person will enjoy collaborating with our different teams, as well as external partners, to ensure we are delivering rock solid work. We have embraced agile delivery as an agency, and our QA Manager plays a big part in suggesting ways we can improve iteratively.


  • Review the current QA process and suggest and implement any changes required

  • Ensure that the QA process is fully integrated within the overall development and project lifecycles

  • Work closely with the Product Owners, Scrum Masters. Project Managers and development Team Leads to ensure all customer requirements are delivered fully tested with documented evidence to support this

  • Provide ad-hoc and regular quality reporting to the appropriate stakeholders both internally and externally

  • Identify and implement updates to our cross browser and device testing strategy

  • Team Leadership

  • Provide mentorship and guidance to development staff on any QA matters

  • Ownership of defect management processes and tool

  • Ownership of requirement management processes and tool

  • Supporting accessibility requirements

  • Investigate non functional testing processes and tools and implement as appropriate;

  • Invbestigate and oversee implementation of automated testing

Skills required

  • 4 or more years QA experience, with at least 2 years hands-on experience testing websites or similar

  • Ability to extract testable requirements from a wide range of business and technical documentation and turn those into concise test plans

  • A high benchmark for quality and the tenacity to ensure all deliverables meet this

  • Understand and use a wide range of test techniques including exploratory, responsive, functional and nonfunctional testing, and to demonstrate those to the wider project team to ensure quality throughout the project lifecycle

  • Exposure to different project methodologies including Agile and Waterfall

  • Previous hands on experience with automated test tooling

  • Knowledge of Jira or similar

  • Previous digital agency experience

We can offer

  • Fun, friendly and supportive team
  • Diverse client base
  • Yearly trip to international WordCamps and conferences (we’ve been to SXSW, Seville, Vienna, Paris and Belgrade to-date)
  • 10% of your time for innovation, learning and development
  • Health and wellbeing benefits such as contribution towards gym membership or yoga classes
  • Healthy learning and development programme to super-charge your career progression
  • Monthly team social – games nights or everyone heads to a local restaurant for food and drinks
  • Summer and Christmas parties
  • Innovative reward schemes for those making a big impact
  • Pension
  • Cycle to work scheme
  • Remote and flexible working options
  • Birthdays off + extra day of holiday every year you’re with us
  • Weekly fruit and veg (and other healthy-ish snacks)
  • Central Brighton location (fantastic new office)

Similar searches: Brighton and Hove, Testing / QA