Lead Product Analyst

About 15gifts

At 15gifts, we’re obsessed with the psychology of choice. We study the key principles that drive people to make confident choices on the high street, and we pour this insight into our intelligent decision engine technology to replicate the experience online.

We work with some of the world’s leading brands, powering thousands of confident customer decisions every day. Our partners include Verizon, O2, Sky, Virgin Media, EE and BT.

We also love data; with every interaction, we learn more about our customers - gathering insights and generating increasingly accurate recommendations.

We’re a fast-growing company and we’re excited about the opportunities that lie ahead. We’re a team that’s made of driven and ambitious people, and we’re looking for someone to become part of our success story.

About the role

We're creating a new role for a dedicated Lead Analyst in the Product team. 

Our Product team's mission is to find the best ways for our product to solve industry problems and drive value for our partners. You’ll support the team in making faster and more effective decisions, by providing relevant data and insights. 

You’ll also be working on bigger projects to answer questions like: Are there better ways for us to measure and report on the value we drive for our customers? What can our data tell us about the most important areas to drive higher value? 

Your value expertise will also help inform our existing Customer Analytics team who focus on delivering value centric narratives to our clients.

Whilst we’re looking for a strategic thinker, this role is very much a hands on role, you’ll be the main provider of the analytics, so strong technical skills are a must.

You’ll be responsible for

  • The overall quality of our product analytics capabilities

  • Designing and communicating a clear vision for product analytics

  • Building a best practice framework and process to deliver consistent product analytics for stakeholders

  • Delivering insight to truly understand our product value and engine performance

  • Defining and establishing the product analytics function

  • Over time, building and managing a team of driven and professional product analysts

  • Understanding the business and our product to proactively provide the Product team with the most relevant insights and tools

  • Fostering a strong culture of data-driven decision making across the Product team

  • Finding areas where we can make improvements to the quality and consistency of our data, and work with our data engineers to action this

Skills and experience 

  • Minimum degree level qualification in statistics (or equivalent) 

  • A solid understanding of statistical testing and modelling techniques and experience utilising them within a business environment

  • 5+ years experience applying analytics and delivering actionable insights within a fast-paced/commercial business

  • Experience presenting data in a clear and engaging way to non-technical audiences

  • Strong database experience

  • Strong working knowledge of SQL

  • Experience using python or similar

The person we’re looking for

  • The ambition to define and set up a key new function within the business

  • A passion for all things statistical

  • A drive to analyse methodically, and to explore problems in a logical and systematic way

  • A natural commercial sharpness – able to balance robust statistical practice with commercial goals and timelines 

  • Enjoy communicating data in an engaging and professional way

  • Share your knowledge and experience with our team and the wider company

  • Be a strong voice for data within the Product team, ensuring that decisions are data driven and analysed appropriately

Why choose us

Our Culture

Our success is underpinned by our cultural values. These values are not something we stick up on a wall – they don’t need to be. They are behaviours that we recognise and celebrate in each other. They are what we live by every day.

Our Cultural Values

  • Celebrate brilliance

  • Take ownership

  • Share Insights

  • Look for a better way

  • Support each other

Our values are driven through Culture Club – a staff team that rotates every quarter. Advocates for our culture as we grow, Culture Club activates ideas, makes improvements and helps everyone to connect.

Our office and remote working

We can confidently say that our sea-view office is one of Brighton’s best. However, we’re currently all working from home and we’ll be taking a cautious approach to returning to our much loved office.  

Our plan moving forward is to have a remote workforce that can work from any location in the UK, but that also have access to our Brighton office space when they choose. We believe this offers ultimate flexibility to our team, and is reflective of how people will work in future. We also recognise that this will allow us to bring in a wider range of talent to our business, which is something that we’re really excited about.

We see this flexibility as a key employee benefit and all we ask is that you come into the office for a minimum of 3 days per quarter, which will include our quarterly team get together. 

When in the office, we have flexible workspaces, which means you’re not tied to a desk, unless you want to be. You could work in a sociable spot on floor 4, or set yourself up with a screen on floor 3. This is everyone’s space and it’s available after work – our staff host everything from gaming and craft nights to adventure film screenings. However, we will of course be following strict social distancing and health & safety guidelines for as long as is advised.

Benefits include

  • Remote working for our team in any location across the UK

  • Employee Assistance Programme (confidential counselling)

  • Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)

  • easitBrighton travel scheme (discounted public transport options)

  • Cycle to work scheme

  • Life Insurance scheme 

  • 33 days holiday (including bank holidays)

Other extras in the office

  • On site changing rooms, showers and internal bike storage

  • Breakfast, fresh fruit, snacks, beers, locally-roasted coffee

  • Food for thought: lunch and talks every Friday

  • Yoga and other fitness activities

  • Regular social events, including Friday drinks and book club

  • Visits from friendly office dogs

For more information on what it's like to work at 15gifts, check out our recent Talent Talk with Wired Sussex

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