Lead UX Designer

About 15gifts

Here at 15gifts, we’re obsessed with the psychology of choice. Studying the key elements that drive people to make confident choices on the high-street, and bringing those qualities into the digital world through intelligent decision-engine technology.

Today we power thousands of confident consumer choices every day across some of the largest brands including Verizon, Vodafone, Sprint, O2, Virgin Media, EE, Sky, BT and Three. With every engine interaction, we’re learning more about customers, gathering insights and powering more and more accurate recommendations.

About the role

As a Lead UX Designer you will bring a fresh perspective to the business based on your past experience. To be successful in this role you need to be an experienced Lead, have a passion for products that users love and a curiosity to constantly look for improvements. 

Responsibilities

  • Develop the 15gifts UX framework and strategy

  • Introduce best practices for UX that are right-sized for our business

  • Mentorship and line management of the UXD team

  • Working alongside our product owners and visual designers to create groundbreaking digital solutions

  • Conducting usability tests and user research, analysing collated data and making informed design decisions

  • Designing new features and optimisations for our products and internal tools via user stories, user journeys, flow diagrams, information architecture, mockups and prototypes optimised for a wide range of devices and interfaces

  • Identify design problems and devise elegant solutions - championing best practice 

  • Working with developers to ensure feasibility of design solutions

  • Planning, creating and facilitating UX workshops

  • Working closely with our data scientists and customer success team to ensure design decisions are based on truthful data and needs

Skills and experience

  • 4+ years experience in UX, including at least one leadership role

  • Able to demonstrate your approach to UX for a given task or project

  • Empathy for customer needs, but can also consider technical limitations and business goals

  • Not fixated on beautiful visuals but passionate about solving problems

  • Proven ability to drive data-led optimisation within a digital product

  • Experience of user testing and user research

  • Comfortable planning and running UX workshops

  • A background of working closely with both developers and designers

  • Willing to be versatile and adaptable, working across a broad range of projects and managing your workload wisely

  • An innovative mindset, ready to tackle a variety of opportunities

  • Confident communicating ideas to the wider business and our partners

Why choose us

Our Culture

Our success is underpinned by our cultural values. These values are not something we stick up on a wall – they don’t need to be. They are behaviours that we recognise and celebrate in each other. They are what we live by every day.

Our Cultural Values

  • Celebrate brilliance

  • Take ownership

  • Share Insights

  • Look for a better way

  • Support each other

Our values are driven through Culture Club – a staff team that rotates every quarter. Advocates for our culture as we grow, Culture Club activates ideas, makes improvements and helps everyone to connect.

Our office and remote working

We can confidently say that our sea-view office is one of Brighton’s best. However, we’re currently all working from home and we’ll be taking a cautious approach to returning to our much loved office.

Our plan moving forward is to have a remote workforce that can work from any location in the UK, but that also have access to our Brighton office space when they choose. We believe this offers ultimate flexibility to our team, and is reflective of how people will work in future. We also recognise that this will allow us to bring in a wider range of talent to our business, which is something that we’re really excited about.

We see this flexibility as a key employee benefit and all we ask is that you come into the office for a minimum of 3 days per quarter, which will include our quarterly team get together.

When in the office, we have flexible workspaces, which means you’re not tied to a desk, unless you want to be. You could work in a sociable spot on floor 4, or set yourself up with a screen on floor 3. This is everyone’s space and it’s available after work – our staff host everything from gaming and craft nights to adventure film screenings. However, we will of course be following strict social distancing and health & safety guidelines for as long as is advised.

Benefits include

  • Remote working for our team in any location across the UK

  • Employee Assistance Programme (confidential counselling)

  • Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)

  • easitBrighton travel scheme (discounted public transport options)

  • Cycle to work scheme

  • Life Insurance scheme 

  • 33 days holiday (including bank holidays)

Other extras in the office

  • On site changing rooms, showers and internal bike storage

  • Breakfast, fresh fruit, snacks, beers, locally-roasted coffee

  • Food for thought: lunch and talks every Friday

  • Yoga and other fitness activities

  • Regular social events, including Friday drinks and book club

  • Visits from friendly office dogs

For more information on what it's like to work at 15gifts, check out our recent Talent Talk with Wired Sussex


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