JOB TITLE: Account Manager
DEPARTMENT: Client Services
Join us as our new Account Manager. This is a fantastic opportunity to join the team and be central to delivering research and insights to drive and shape our client strategies.
iCrossing is a global, digital marketing agency, built on the ethos of ‘Change as Usual' - it's our North Star for culture: drive positive change, whether that's for our peoples' careers, the industry we operate in or the communities we work and live in.
We're an incredibly friendly bunch of people drawn together by our passion for seeing our partners thrive, so expect us to challenge your norm with new ideas of how we can work together to succeed. For our clients, it means we're always looking for ways to be better growth partners, and it's why we have relationships with brands that last decades. We're passionate about diversity, inclusion and providing an environment where people look forward to coming to work!
The team you’ll join is (without doubt, ok, hotly debated) the best team in the agency, working across a wide range of briefs in the tourism sector and education. From social strategists, to creative and media, you’ll be working with bright minds and genuinely brilliant people.
The role itself is an opportunity to grow one of the largest accounts in the business, and work directly with key stakeholders on the client side. Across both key accounts, the client sees us as an extension of their business, so this is an opportunity for the right person to really build and grow their digital expertise and client relationships, by demonstrating expertise.
You are a natural communicator who is great with people, able to develop trust and confidence across both your client contacts and your account teams. You have a grounding in digital marketing (ideally with Paid Media as focus, but also covering SEO, Content, Display), and are comfortable discussing this with clients. You’re organised and determined and have demonstrated clear ability in order to get to Manager level.
WHAT WE OFFER
iCrossing has three locations in the UK; London, Brighton, and Cardiff. For this role, you’ll be based in our office in Brighton but open to discuss options if you are based in London or Cardiff.
- London: Leicester Square - you’re right in the heart of London’s cultural hot-spot, with restaurants, theatre, film premières, bars and more, all on our doorstep
- Brighton: The Lanes - what’s not to love about seaside working, whilst located in our newly redeveloped central office space
- Cardiff: Tramshed Tech- an exciting, collaborative space with other tech and creative brands in the centre of Cardiff
We invest heavily in our staff’s development and wellbeing. Employees consistently and overwhelmingly agree (through regular internal engagement surveys) that iCrossing is run on strong values and principles, that their job supports their personal growth and that they love working at iCrossing.
In addition to a diverse, collaborative, and inclusive working environment, we offer a range of benefits – there’s a long list, but here are some of the highlights!
- Attractive salary package
- 25 days’ holiday (increasing 1 day per year, up to 29 days)
- Flexible working – we’re happy to discuss options!
- Early finish on the last Friday of every month
- Options to buy up to 5 additional holiday days
- Study leave of up to 5 days per year
- Charity donation match and up to 5 days per year to undertake work on behalf of a charity
- Enhanced Maternity, Paternity and Adoption pay
- Pension scheme
- Regular socials and more!
Examples of touch points with other areas of iCrossing
As an Account Manager at iCrossing you’ll be working as an integral part of a team of bright individuals all with differing areas of specialism and interest. You will be expected to liaise and build relationships with members from all departments including SEO, paid media, creative and finance. As part of an account team you will need the confidence to approach and discuss strategy with heads of department, challenging anything that you feel may not support client objectives. iCrossing pride themselves on the work they do, the people they hire and embrace the fact that everyone is a part of the agency’s success.
What our Account Managers say about their role here
‘I was lucky enough to be offered an opportunity as an Account Manager at iCrossing just over a year ago, and I couldn’t have wished for a better place to kick start my career. With the drive and determination to cut my teeth in the world of digital I have been spoilt with the chance of learning from such intelligent, hardworking and interesting people. Not to mention working with exciting global consumer brands. I can honestly say my knowledge, passion and confidence have grown significantly since I started. In addition to all the amazing career benefits iCrossing also offer respectable training programmes, team building benefits and a refreshing open-door policy, all of which make it a really enjoyable place to work – I even have my friends jealous!’
We’re looking for intelligent and driven people who want to take their career in digital to the next level. If that sounds like you, we’d love to hear from you. Apply now!