Kineo have a fantastic opportunity for a Lead Application Engineer! This is a chance to join a positive environment and manage a great team of Application Engineers. If you are a strong leader and have a technical background then this could be the position for you.
About The Role
Reporting directly into the Service Delivery Manager, the Lead Application Engineer will be responsible for managing a team of 5 engineers including 2 senior engineers to deliver an effective and commercially focused service to Kineo's client base.
As well as providing expert technical support, you will also consult with the Service Delivery Manager on best approach and practices to ensure a consistent delivery. This role as well as being technical involves training and development for team members, managing performance and growth plans and to provide regular coaching and mentoring to each member to grow a culture of continuous development.
The Lead Application Engineer must have experience in working with Learning Management Systems and Content Management Systems and ideally have worked within a team and tech support function. This role would suit somebody with a strong background in technology, continuous improvement and implementation that also has extensive experience in line management, team building and providing client facing services.
Furthermore this role would suit somebody that is a natural problem solver that is pro active in their approach has a can do attitude, that is commercially focused on driving profitability and delivering an excellent service.