Marketing & Operations Manager

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Marketing & Operations Manager | Brighton & Hove

The Digital Leadership Forum is a membership community of innovative digital leaders from some of the world’s leading organisations including Pfizer, Unilever, Intel, BT, Dell Technologies, GSK and Baker McKenzie. We run virtual events on a range of core business themes such as digital transformation, AI, future of work, digital marketing, and innovation.

About the Role

We are looking for a Marketing & Operations Manager to manage the company’s wider marketing strategy and head up business and event operations. This role is a great opportunity for an innovative, hands-on and flexible person with a broad range of experiencing in marketing, events, operations, management and strategy. You will be liaising with senior stakeholders so outstanding communication skills and professionalism is a must.

Company Benefits

  • 20 days’ annual leave (plus 8 bank holidays)
  • Access to fun quirky co-working office space in Brighton & Hove
  • Free events - yoga, walkshops, bookclubs, business workshops, and more.
  • Free coffee and cakes on Wednesdays
  • Opportunities for growth within the company
  • Regular team drinks and lunches
  • Pension scheme with employer contribution
  • Remote/flexible working

Key Activities:

  • Responsible for event operations to ensure an outstanding level of customer service
  • Line manager for Event Coordinator
  • Responsible for meeting company attendance objectives 
  • Running email marketing campaigns through Mailchimp
  • Launching paid advertising campaigns on LinkedIn to generate leads
  • Developing a clear marketing strategy and delivering on marketing outcomes with company partners
  • Responsible for social media strategy across LinkedIn, Twitter, Facebook, and Instagram
  • Developing the video marketing strategy in association with videographer
  • Improving company processes and workflows
  • Overseeing maintenance of CRM database and all membership records
  • Responsible for all the company platforms (Mailchimp, Slack, Zoom, Typeform…)
  • Ensuring accurate membership records on a weekly basis and liaising with accounts
  • Approving all expenses and company costs

Personal Profile

  • 2/3 years’ experience in a similar role
  • Team and project management experience
  • Experience in running social media campaigns
  • Proven experience in running paid advertising campaigns
  • Experience in running email marketing campaigns
  • Good working knowledge of Mailchimp, Wordpress, and CRM platforms
  • Analytical mindset with good critical thinking
  • Outstanding communication skills
  • Meticulous attention to detail
  • Extremely well organised and reliable
  • Proactive and innovative
  • Confident and professional
  • Flexible and quick to adapt to change




The team is based in a co-working office space in Brighton & Hove. The successful candidate must be able to travel to London when required at the company’s expense.

How to Apply:

Please apply with your CV and Cover Letter addressed to Sophi Roberts.

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