Ecommerce Assistant

Ecommerce Assistant

An integral part of the team, the Ecommerce Assistant is the lynchpin of our ecommerce function, and we’re looking for someone with a willingness to learn in providing administrative support for the business. The ideal candidate is passionate about digital marketing, a real team player and brimming with ideas to help take us forward into our 25th anniversary year.



  • Assist with website content: upload new products, amend website copy, upload homepage banners and blog posts
  • Assisting with generating test routines and carrying out testing of website functionality, and reporting any anomalies as a result of performing test routines
  • Diagnosing problems with ecommerce sites and generating support tickets for website developers
  • Performing website order reporting
  • Administrating web portals of differing sales channels
  • Maintaining and troubleshooting website and email services
  • Working as one of the points of contact for key suppliers including the website platform and other partners
  • Working with the team to help grow the affiliate marketing channel
  • Working with the team to manage Green People’s presence on Amazon, including liaison with the Amazon team to create and amend product listings, pricing, imagery and other listing-related content
  • Provide IT support as required
  • Undertake any other duties as requested

Qualifications and Experience

  • You'll definitely need to have energy, attention to detail and an interest in digital. We can teach you everything else!
  • Desirable to have experience with Shopify, CRMs and Amazon
  • Excellent organisational, analytical and computer skills required, including Microsoft Outlook, Word, Excel and PowerPoint
  • Strong learning capabilities, agility and a consumer focus mind-set are crucial to succeed
  • Ability to thrive in a fast-paced environment and ability to juggle multiple projects
  • Excellent attention to detail and great time management skills
  • A team player with a pro-active mindset alongside a positive, can-do attitude
  • A keen interest in beauty and a good understanding of beauty retailers and consumers a plus

Additional benefits

  • 4% pension contribution
  • Life Assurance Plan
  • Extra day annual leave and £500 bonus (pro rata) after 5 years' service
  • Further extra day annul leave and £1,000 bonus (pro rata) after 10 years' service
  • Half day annual leave on both Christmas Eve and New Years Eve
  • Free parking
  • 50% discount on Green People products

Please apply in writing with a CV and covering letter outlining your salary expectations.

Similar searches: eCommerce, Marketing / PR, Office / Administration, West Sussex, West Grinstead