ACCOUNT MANAGER

Overview:
We are an award winning independent design and branding agency that has built a reputation for strategically-led, high quality work across brand and communications.

We’re currently a lean and nimble team that offers an expansive range of design and digital capabilities. We have a history of building successful brands across a diverse and exciting range of industries, and we’re equally happy launching local start-ups as we are servicing major brand-owners. We’re based in Lewes, Sussex.

The opportunity
This is an exciting time for the studio. Our reputation and client portfolio is growing fast, and we need to build a team that can continually deliver work of the highest standard.

We’re looking for a dynamic, self-motivated Account Manager to join the team. They will be working across our portfolio, often leading day-to-day client communications, managing projects from brief to delivery and actively reinforcing our reputation for service and creative excellence. 

Key responsibilities:

• Support the existing management and creative teams
• Be a key point of contact for regular client comms via emails, calls/video calls / in-person meetings, demonstrating organisational skills and attention to detail at all times.
• Receive, interpret and develop creative briefs (challenging where appropriate). Establish clear objectives and scope for each project and ensure teams have all the assets they need to get started.
• Update and manage project documents – presentations, estimates, briefings and schedules. 
• Manage timelines and budgets for projects from initial proposals to implementation.
• Receive feedback and amends from clients and ensure they are implemented correctly and efficiently. Proof-check materials and manage delivery back to clients.
• Retain and grow strong client partnerships by delivering excellence and building trust.
• Support the agency's new business efforts with credentials and pitches.

Qualities, characteristics and requirements:

• You have a positive, personable and proactive approach 
• Calm and confident manner
• Excellent communicator (both written and verbal)
• Effective presentation skills
• Great organisational skills, skill in prioritising tasks
• Sound commercial awareness and numerical literacy
• Exceptional attention to detail in all matters with a focus on delivery excellence
• Able to perform and be productive even under pressure
• Comfortable with responsibility
• Ability to work as member of a team
• Good computer skills
• Intellectual ability to recognise and develop commercial opportunity
• A good understanding of marketing and strategic insight.
• A  passion for the creative sector

Your experience
We have an open mind about applicants’ previous experience. You may be relatively new to the industry, (eg a marketing/ communications graduate or someone with 2 years commercial experience) or you may have solid industry/agency experience looking to make a change or a return to the industry after a break. 

We are seeking someone dedicated to continuous improvement, looking to join a lean, agile and ambitious environment that offers a different challenge every day and plenty of opportunity for the future.

Our offer
£25,000 - £35,000 depending on experience

Holidays: 20 days not including public holidays, your birthday or the Christmas shut-down. 
Location: Flexible split between on-site (in Lewes) and WFH for optimum work/life balance. 
Flexible working hours
Free parking
Pension contributions
Pet friendly studio
Wellness allowance
Regular social and experiential off-sites

To apply please email esther@liquid-studio.co.uk including a CV and salary expectations.

Liquid Studio is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.