Community Assistant

This wide-ranging and exciting role includes delivering admin support to the Wired Sussex team and to our members, and office support to the residents based at our innovation hub, the FuseBox. 

It's a really important time for us and our sector and this role is at the heart of the action. We’re a small and collaborative team, looking to embrace new ideas within a highly supportive working environment. 

The role suits someone with a keen interest in the digital, media, and tech sectors. If you enjoy customer service, problem-solving, and working with innovative people, we’d like to hear from you. Attention to detail is essential, as is a proactive attitude, and a real willingness to learn. 

Our standard working week is 37.5 hours. This role is office-based, however, we aim to be as flexible as possible.
 

Key skills/person specification:

• Excellent attention to detail
• Methodical and organised
• Outgoing, sociable, and at ease with chatting to new people
• Excellent communication skills – written and verbal
• Able to prioritise and meet deadlines
• Able to manage own work
• Creative and problem-solving skills – a can-do, positive attitude
• Able to use initiative and take responsibility

Desirable: 

• Use of social media for business
• Knowledge of Content Management System (CMS) systems
• Good knowledge of google suite 

The role involves three key areas of responsibility:

1.Membership 

Acting as an initial contact point for Wired Sussex members, you will be helping them to learn about and benefit from the wide range of services that membership provides. 

2. Job site 

You will support digital, media and tech businesses to use our jobs site effectively, and for those looking to find employment in our sector you will provide access to our information and advice.

3. FuseBox resident and visitor support

You will help manage resident applications and engagement, and ensure the FuseBox is ready for use on a day-to-day basis.

If you care about what we do and what we strive to achieve, and want to help us grow our region’s profile and success, then apply now. 

About Wired Sussex

We are the region’s flagship independent not-for-profit membership organisation. We support the digital, media and technology cluster in Sussex. Our mission is to support local digital businesses as they create, innovate and grow. Check out this blog post to find out more about working at Wired Sussex.

We are a small and friendly team. When we aren’t working from home because of a global pandemic, we’re based around the corner from Brighton’s North Laine in our own creative and collaborative workspace, the FuseBox, with its unique access to cutting-edge immersive and emerging technologies. We also have a podcast studio and an event space with content production facilities. Plus, of course, a great coffee machine, ergonomic chairs and high spec Macbooks. 

We are committed to creating a diverse and inclusive workforce, and we want to help nurture a digital sector in which anyone can build a fulfilling career. To that end, we particularly welcome applications from people of diverse backgrounds, who are often under-represented at this level, in this sector. 

We also welcome applications from people with a disability or health condition, including those who might require additional support through the Access To Work scheme to perform their role.
 

How to apply:

Please apply with your CV and a covering letter that is carefully considered and expands on why you would be good at the role. We are happy to accept applications from those who don't feel they currently have all the experience we are asking for, but please address that issue positively in your covering letter.