Account Manager

ROLE TITLE: Account Manager

REPORTS TO: Business Development Director

TEAM: Accounts & Business Development

SALARY: £30,000

RESPONSIBLE FOR: Acting as a link between the company and the client, responsible for the coordination of advertising campaigns and communicating clearly to all those involved, both internally and externally.

HOURS: 40 hours per week Mon to Fri; occasional requirement to work outside of these hours to meet deadlines.

SUMMARY: The post holder will strive to understand their clients goals and assist with devising a monitor process maintaining campaign to meet clients brief and budget regular contact with the client. The post holder will manage a number of non-competing accounts at the same time.

CAREER PROGRESSION: With experience you could progress to become a Senior Account Manager - internally this would depend on availability of vacancies or company growth.

 

 

PERSON SPECIFICATION / COMPETENCIES

Essential or Desirable

QUALIFICATIONS

 

Bachelor's degree (2.1 or above): Study areas preferred include: marketing; advertising; statistics; business administration; media studies, psychology: Desirable

 

EXPERIENCE

 

Range of work experience in a media, marketing, communications or sales environment: Essential

Experience at working successfully and collaboratively in a team: Essential

Experience of using Xero: Desirable

 

STRATEGIC ABILITY

 

Demonstrates a proactive attitude with the ability to use initiative: Essential

Excellent organisational skills with the ability to show flexibility and to meet changing priorities: Essential

Ability to work under pressure and assimilate large quantities of information quickly whilst maintaining attention to detail: Essential

Demonstrates resilience to enable confidence when dealing with problems and constructive criticism: Essential

Demonstrates excellent influencing and negotiating skills with tact, professionalism and confidence: Essential

 

INNOVATION MANAGEMENT

 

Demonstrates commercial awareness: Essential

Demonstrates a passion for advertising and marketing and understand what makes a good advertisement: Essential

IT literacy and an awareness of how the industry is developing in light of new communication technologies: Desirable

 

MANAGING VISION AND PURPOSE

 

Excellent written and oral communication skills: Essential

Excellent interpersonal skills with a friendly, enthusiastic and positive approach: Essential

Able to work on a wide range of accounts and different projects maintaining professionalism and clarity of purpose on each: Essential

 

INTEGRITY AND TRUST

 

Demonstrates a keen attention to detail, time schedules and budgetary restraints: Essential

Ability to manage staff and client expectations: Essential

Demonstrates a solution-focused approach: Essential

Effective team-management and leadership capabilities: Essential

 

SELF-DEVELOPMENT

 

Demonstrates passion, enthusiasm and an ability to thrive in a fast-moving and challenging environment: Essential

Is enthusiastic about all learning opportunities and training provision: Essential

Actively seeks guidance from line manager and colleagues as required: Essential

Able to travel to clients and on occasion work outside office hours: Desirable

 

Key Duties

 

Brand Marketing / Company Knowledge

  • Demonstrates understanding of a clients' business and culture
  • Demonstrates an understanding of key industry trends
  • Is aware of Be The Fox's strategic objectives

Creative Contribution / Advertising Savvy

  • Assist the Be The Fox teams to formulate marketing strategies
  • Can confidently present creative work and project plans to clients for their approval or modification

Client Relations / Communication

  • Meeting and liaising with clients to discuss and identify their advertising requirements
  • Works closely with Be The Fox colleagues to devise advertising campaign that meets the client's brief and budget
  • Presenting, alongside colleagues, campaign ideas and budget to clients
  • Liaising with, and acting as the link between, the client and the company by maintaining regular contact
  • Identifying clients’ changing business needs and communicating that to the management team.
  • Ensuring communication flows effectively
  • Negotiating with clients and company colleagues about the details of campaigns and ensuring deadlines are met
  • Assisting with managing campaign costs, budgets and invoicing clients
  • Assisting with writing client reports
  • Assisting with the evaluation and monitoring of the effectiveness of campaigns
  • Assisting with making pitches to win new business
  • Attends and contributes to meetings

Strategic & Tactical Planning

  • Responsible for the day to day communications regarding progress of accounts
  • Contributes to finding solutions to problems and thinks creatively about how to tackle projects
  • Is willing to develop the skills of making decisions, taking accountability for decision making and ownership of work tasks.

Financial Acumen

  • Demonstrates good business sense and the ability to work within budgets
  • Shows accuracy and attention to detail
  • Produces information to assist with invoicing in a timely manner
  • Demonstrates project management skills and awareness of efficient use of studio resources and time

Interpersonal / Leadership Skills

  • Demonstrates excellent 'people skills' with the ability to work productively and professionally with a range of colleagues and clients
  • Shows professionalism with warmth and friendliness

 

About Be The Fox

 

Be The Fox is an award-winning Brighton-based creative production agency for brands.

We work with global brands including British Airways, Ford, Bulldog Skincare, Nissan, EDF, Samsung and Thames Water.

From strategy to creative concepting, through to beautifully-crafted content and broadcast projects, our team of producers, directors, editors and strategists regularly move heaven and earth to help our clients realise their business objectives.

We are an inclusive female-led company based in the heart of Brighton’s North Laine. It’s a small friendly studio with ambition to scale, while having fun along the way. We hold regular Friday ‘drinks at our desks’, company socials and finish early on Fridays in the summer holidays.


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