Digital Communications and Marketing Manager

We work to prevent youth homelessness across Sussex and Surrey and provide a home to 763 young people every night. We reach a further 10,000 young people and their families through our other key services, such as counselling, support and advice, mediation, and youth work, so that all young people can belongcontribute and thrive. You can hear our inspiring Young People's Stories HERE

The Role

We are looking for a permanent, part-time (30 hours per week) Digital Communications and Marketing Manager to join our experienced, passionate communications and marketing team. This is an exciting opportunity for a Digital Communications and Marketing specialist to help drive digital engagement, run campaigns, lead on digital fundraising, with the aim to increase awareness of the YMCA DownsLink Group's impacts. The role also involves helping to develop the digital marketing strategy and deliver integrated campaigns to increase awareness and improve individual giving.

Working with the Head of Marketing and Communications, you will be responsible for leading the day-to-day management and ongoing development of the charity's digital channels.  You will have a strong technical background with a knowledge of digital analytics which will enable us to plan and develop relevant KPIs. You will also manage the day to day creation of digital content for all our external channels, including our website, social media and e-newsletters.

This role works as a key part of the Fundraising and Communications Directorate supporting our overall strategic goals and inputting/supporting wider teams in the organisation. In addition, you will support the re-development of the charity's website to improve user experience and encourage donations. 

The expected working pattern is four days a week with a flexible working arrangement, working at least two days onsite at Reed House in Hove. 

Who You Are

We are looking for an individual that has a 'digital first' approach to communications with proficient digital marketing skills and experience of running digital campaigns. You will have a passion for using your digital skills for good; to raise awareness, drive engagement and increase digital fundraising to transform the lives of vulnerable young people. You will also have the ability to work collaboratively in a small team and use your initiative and creativity to create inspiring digital content.

You will already have a broad understanding and experience of all aspects of communications and digital marketing including experience of delivering engaging marketing plans which deliver a return on investment. You will need to be adaptable to move frequently between technical detail and the more creative opportunities required by the role

We know that there are great candidates who will not fit everything we have described above, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

The closing date is 15 August 2022. Provisional interview date is 22 August 2022. Please note this is a rolling advert; applications will be reviewed regularly, and suitable applicants will be invited to attend interviews on a rolling basis. Please apply early to avoid disappointment.

If you would like an informal discussion about this post, please email

Candidates will already have the right to live and work in the UK. 

YMCA DownsLink Group welcomes applications from all sections of the community. We value diversity and promote inclusion, which we demonstrate through our activities, as well as in our policies and working practices. Reinforced by our culture and values, we seek to create an inspiring and inclusive place to work.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

For questions regarding this role or to request another application format: please email us at

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