Advisor: Digital and User Success (12 month Fixed Term Contract)
- Frontline AIDS
- Brighton (Hybrid)
- Up to £34,000 pa plus benefits up to 16%
- Customer Service, IT Support, Usability
- Mid-Level, Junior-Level
- Contract Type
- Fixed Term
The Advisor: Digital and User Success is a broad and varied role and no two days will be the same as you help our staff succeed in all things digital. You will take on the development, testing, delivery and roll out of digital systems micro-projects and tasks, working closely with the Senior Advisor: Business Systems Analyst to agree approach, effort and timescales. You will develop inititaives and materials to support the induction of new staff and the upskilling if current staff as well as providing system administration support for users.
Are you the Frontliner we’re looking for?
You are someone who is excited by working with users and systems to drive individual and organisational success. You have a passion for helping to get the very best out of digital systems by seeing that users have the right digital tools, knowledge, skills and confidence to do their work efficiently, effectively and enjoyably. You are a great communicator and are highly digitally literate. And you love to learn. Your actions will be aligned with Frontline AIDS vision and you will inspire the same behaviour in your peers.
We are transitioning to a hybrid model of working We are currently working from home but you will also be required to spend time working alongside your team as appropriate in our office in Brighton (East Sussex, UK). The successful applicant will need to either hold, or be able to obtain, the right to work in the UK .
Who we are
We’ve been on the frontline of the world’s response to HIV and AIDS for over 25 years, working with marginalised people who are denied HIV prevention and treatment simply because of who they are and where they live.
Set up in 1993 to work with community groups in the countries most affected by the global AIDS epidemic, we’ve continually adapted our approach, looking for innovative ways to break down the barriers that marginalise people living with, or at risk of acquiring, HIV. All with one goal in mind – a future free from AIDS for everyone, everywhere.
Everything we do is rooted in our two key beliefs:
- That the lives of all human beings are of equal value.
- That everyone has the right to access the HIV information and services they need for a healthy life.
Today, we work with communities in more than 40 countries, taking local, national and global action on HIV, health and human rights.
As a global partnership that is open to everyone, we can only do what we do – and achieve what we want to achieve – by working with partners from grassroots community groups to national governments. Our partners drive change where it matters, shaking up the status quo and making a noise on issues the world often chooses to ignore.
Protection of Children and Vulnerable Adults
Frontline AIDS operates a rigorous recruitment and selection process that reflects our commitment to child protection. The Protection of Children and Vulnerable Adults Policy can be downloaded from our website.
Frontline AIDS is committed to diversity and inclusion in its hiring approach. We welcome applications from Black people, and other people of colour, people with disabilities, people living with HIV and LGBTIQ+ and non-binary individuals.
All offers of employment will be subject to satisfactory references and a criminal records check. Having a criminal conviction and/or any other information divulged on the DBS/PVG or country equivalent check would not necessarily prevent you from working for the charity, but any recruitment decision will be dependent on the nature of the position sought and the circumstances and background of the offence(s).