Ecommerce & Product Co-Ordinator

Ecommerce & Product Co-Ordinator

An integral part of the team, the Ecommerce & Product Co-Ordinator will be a key part of our business, and we’re looking for someone with a willingness to learn in providing administrative support for the business. The ideal candidate will be extremely organised, process driven and a real team player.

Requirements:

Product Coordination

• Coordinate the process for product launches & product modifications, working with all departments to make sure changes & launches are carried out accurately, on time and well communicated
• Maintain and look after our product database, price lists & associated resources
• Work with our product team to assist with product certifications & other product related administration

Ecommerce

• Assist with website content: upload new products, amend website copy, upload homepage banners and blog posts, survey creation & discount codes
• Assisting with generating test routines and carrying out testing of website functionality, and reporting any anomalies as a result of performing test routines
• Administrating web portals of differing sales channels
• Assist with the growth of marketplace sales using Channel Advisor software
• Assist with the administration for export sales

The successful candidate will also need to assist when needed with customer queries electronically and on the phones.

Qualifications and Experience

• You'll definitely need to have energy, attention to detail and an interest in digital. We can teach you everything else!
• Desirable to have experience with Shopify, CRMs, Amazon & Channel Advisor
• Desirable to have experience of export administration
• Excellent organisational, analytical and computer skills required, including Microsoft Outlook, Word, Excel and PowerPoint
• Strong learning capabilities, agility and a consumer focus mind-set are crucial to succeed
• Ability to thrive in a fast-paced environment and ability to juggle multiple projects
• Excellent attention to detail, methodical and great time management skills
• A team player with a pro-active mindset alongside a positive, can-do attitude
• A keen interest in beauty and a good understanding of beauty retailers and consumers a plus

Additional benefits

• 4% pension contribution
• Extra day annual leave and £500 bonus (pro rata) after 5 years' service
• Further extra day annual leave and £1,000 bonus (pro rata) after 10 years' service
• Free parking
• 50% discount on Green People products

Please apply in writing with a CV and covering letter outlining your salary expectations.

THIS IS A FULL TIME, IN-OFFICE POSITION