Optimisation Product Manager

About 15gifts

At 15gifts, we’re obsessed with the psychology of choice. We study the key consumer psychology principles that enable consumers to make confident choices on the high street, and we replicate these within our digital guided selling technology to enable consumers to make the same confident decisions online.

We work with some of the world’s leading telecommunications and media brands throughout Europe & the U.S. with our technology powering millions of confident customer decisions across brands such as Verizon, T-Mobile, O2, Three, Virgin Media, EE, BT, Tesco and Vodafone.

We are looking for 2 Product Managers at 15gifts.

One Product Manager Optimisation and the other is for a Product Manager - New Product Development.

Please see details below for our Product Manager Optimisation role.

Please apply on here for either role or to enquire about more information

About the role

The Product Manager is responsible for performance and optimisation of the 15gifts platform and delivering 15gifts business goals.

They work with the team to define and deliver a roadmap that best achieves the optimisation team goals.

Working in close collaboration with the data, UXD, customer success, development and operations team to both understand highest performance optimisation opportunities and plan for the discovery and validation of prioritised hypotheses.

The Product Manager will understand how to harness input from a variety of disciplines to best shape and improve our product. 

The person we’re looking for

We are looking for a confident and experienced optimisation product manager who has proven experience of delivering against commercial goals and strategic outcomes.

This is a high profile role working with a cross-functional team with a remit to ensure improvement in product performance for our global high profiles customers and build performance understanding into the core platform.

It is essential that this individual is confident working with data and data scientists as well as sprint teams and has the ability to harness inputs from a variety of sources both internal and external.

You’ll be responsible for

  • Being the go-to expert for the product, inside and outside 15gifts

  • Experience leading optimisation teams

  • Obsessed with data and how it impacts products

  • Proven experience with experimentation and A/B testing

  • Proven experience of improving KPI product metrics

  • Experience in leading product discovery / design sprints

  • Providing clear commercial direction

  • Ensuring all work aligns to commercial goals

  • Feeding insights/visibility back into the product team and business

  • Understanding the products our partners sell, identifying the key differentiators that resonate with their customers 

  • Working with Data, Design, and UX teams to improve our existing products and define new products and features

  • Creating and prioritising good quality tickets in the dev team’s product backlog

  • Performing market and competitor analysis to keep ahead of the curve

  • Understanding how to read, predict and influence customer behaviour by keeping up to date with consumer psychology 

Skills and experience 

  • 3+ years Experience leading optimisation teams

  • Demonstrable experience of defining and delivering against commercial KPI’s

  • Proven experience with experimentation and A/B testing

  • Proven experience of improving KPI product metrics

  • Proven experience of managing a team to achieve business outcomes

Why choose us

Our Culture

Our success is underpinned by our cultural values. These values are not something we stick up on a wall – they don’t need to be. They are behaviours that we recognise and celebrate in each other. They are what we live by every day.

Our Cultural Values

  • Celebrate brilliance

  • Take ownership

  • Share Insights

  • Look for a better way

  • Support each other

Our values are driven through Culture Club – a staff team that rotates every quarter. Advocates for our culture as we grow, Culture Club activates ideas, makes improvements and helps everyone to connect.

Benefits include

  • Employee Assistance Programme (confidential counselling)

  • Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)

  • easitBrighton travel scheme (discounted public transport options)

  • Cycle to work scheme

  • Life Insurance scheme 

  • 33 days holiday (including bank holidays)

  • Contributory pension scheme

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