Product Analyst

About 15gifts

At 15gifts, we’re obsessed with the psychology of choice. We study the key consumer psychology principles that enable consumers to make confident choices on the high street, and we replicate these within our digital guided selling technology to enable consumers to make the same confident decisions online.

We work with some of the world’s leading telecommunications and media brands throughout Europe & the U.S. with our technology powering millions of confident customer decisions across brands such as Verizon, T-Mobile, O2, Three, Virgin Media, EE, BT, Tesco and Vodafone.

About the role

We are at an exciting moment in our growth where we are looking to expand and bring in a product analyst who is passionate about managing our product data and dedicated to supercharging how and where we use it to improve product performance.

The person we are looking for enjoys using their strong analytical and research skills to uncover areas of high potential, weaker performance or uncertainty and feels comfortable creating hypotheses and designing tests which can drive improvements and build best practice. The successful candidate will work alongside our data scientists, product managers, UX’ers and customer analysts, and be responsible for reviewing the various data sources that provide insights to the six product components, as well as driving performance, optimisation and conversion. 

The person we’re looking for

  • Commercially minded: You understand and care about the impact that the right insight, communicated in the right way, can drive in a business, you're a driven and proactive individual who wants to help the product to grow.

  • Highly Analytical: You have experience using SQL to manipulate data in a business setting, you have a great eye for detail and enjoy using data to solve a puzzle!

  • Naturally Collaborative: You enjoy working alongside a multi-disciplinary team towards common goals, supporting and being supported by team members with complementary skill sets.

You’ll be responsible for

  • Ownership of data and insights required to drive product decisions aligned to our strategic goals 

  • Building, documenting and communicating an ever clearer understanding of our product performance and best practice

  • Provide accurate data and insights to the product team and other stakeholders to assist with fast and effective decision making

  • Leading our experimentation backlog, using all available data sources to create, prioritise and communicate experiments and results to stakeholders

  • Provide accurate cross client data and insights to the wider business as required

Skills and experience 

  • 3+ years in an analytics role

  • 3+ years using SQL in a business environment

  • A proactive, driven mentality and a desire to continuously improve process

  • Excellent at communicating analytics topics to a non-technical audience

  • Thrives working in a commercial environment

  • Great at building strong relationships with stakeholders

  • Experience running AB Tests

  • Strong statistical expertise

  • Comfortable working in a modern data stack environment alongside snowflake, dbt, looker, and python

  • Comfortable using analytical python

  • Comfortable using analytics platforms eg: Looker or similar

Why choose us

Our Culture

Our success is underpinned by our cultural values. These values are not something we stick up on a wall – they don’t need to be. They are behaviours that we recognise and celebrate in each other. They are what we live by every day.

Our Cultural Values

  • Celebrate brilliance

  • Take ownership

  • Share Insights

  • Look for a better way

  • Support each other

Our values are driven through Culture Club – a staff team that rotates every quarter. Advocates for our culture as we grow, Culture Club activates ideas, makes improvements and helps everyone to connect.

Our office and remote working

We can confidently say that our sea-view office is one of Brighton’s best, and we’re really excited that we’ve been able to open up the office to our entire team again. It’s been great to reconnect with everyone in person and to meet the newer members of our team for the first time! 

Whilst we see huge benefits to being able to collaborate and socialise together again, we’ve also learnt a lot about the benefits of working from home. Therefore, we plan to offer our team the flexibility to be in the office when they want to be, and when they need to attend key meetings and workshops, and to work from home on the days when that suits their lives and their workloads best.

When in the office, we have flexible workspaces, which means you’re not tied to a desk, unless you want to be. You could work in a sociable spot on floor 4, or set yourself up with a screen on floor 3. This is everyone’s space and it’s available after work – our staff host everything from gaming and craft nights to adventure film screenings.

Benefits include

  • Employee Assistance Programme (confidential counselling)

  • Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)

  • easitBrighton travel scheme (discounted public transport options)

  • Cycle to work scheme

  • Life Insurance scheme 

  • 33 days holiday (including bank holidays)

  • Contributory pension scheme

Other extras in the office

  • On site changing rooms, showers and internal bike storage

  • Breakfast, fresh fruit, snacks, beers

  • Yoga and other fitness activities

  • Regular social events, including Friday drinks and book club

  • Visits from friendly office dogs

For more information on what it's like to work at 15gifts, check out our Talent Talk with Wired Sussex

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