System Administrator

thewealthworks is a software house specialising in Investment Management and Accounting Software.  Our Troika and Plus ranges of software are used for a wide range of investment purposes from Trusts to Companies as well as  Entity Management in the UK and Channel Islands, and as far as Mauritius, Malta, Gibraltar and Hong Kong. Our client base includes banks, solicitors, accountants and family offices.

We are a small and friendly team based in a beautiful rural location just outside of Handcross, near Gatwick.  This role is classified as a hybrid office/remote working.  You will be part of our support team you will provide both internal support and support to our clients.

Job Description:

Responsibilities Include:

• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies

Experience Required:

· Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery

· Microsoft SQL Server and Management Studio

· Internet Information Services (IIS)

· Network knowledge, including DNS, AD, Group Policy and DHCP

· Knowledge of SOC 2 (Type 2) and SSAE-18

Personal:

 The ideal candidate will be able to demonstrate & prove the following skills/attributes:

• Problem-solving skills and the ability to find and employ creative solutions
• A willingness to learn
• Excellent communication skills, both oral and written, as you will need to communicate effectively with a wide variety of individuals and professional groups.
• Excellent teamwork skills, and the ability to collaborate effectively with others
• A methodical approach and the ability to analyse and process client issues
• The ability to cope with pressure, and be flexible to ongoing change
• Excellent multitasking skills