Senior UI Designer - RSA


Closing date: 01/03/2019

About RSA Group

With a 300-year heritage, RSA is one of the world’s leading multinational insurance groups. Today, we employ around 23,000 people, serving 17 million customers in over 140 countries.

Visit for more information.

Job Description:

We’re looking for a Senior UI Designer to join our team. We know job titles vary. So whether you’re a Digital Product Designer, Visual Designer or use a similar title we want to hear from you. We’re looking for a designer who will get stuck-in and love getting under the skin of the problem.

Skills Range:

We’re also looking for the following traits:

  • Significant experience designing digital product experiences, either with apps or websites, supported by a strong portfolio that showcases your design skills.
  • Knowledge of the latest design tools and processes, making us as effective as possible, while knowing how to get the most out of what we’ve got.
  • Evangelising for great design practice throughout the team and wider business.
  • Being able to share the rationale and evidence behind your work in a way our partners understand, so they can feedback constructively.
  • Having patience and empathy with those who aren’t as knowledgeable about contemporary design practice.
  • Confidence to plan and estimate design and discovery phases.
  • Experience working at all stages of the product development process, from conception and discovery through to prototyping, usability testing and delivery.
  • Passion in validating your ideas and concepts in partnership with UX designers, researchers and content designers.
  • Strong history of translating ideas or prototypes into production ready designs, understanding and allowing for the constraints of the user, the business, technology and brand.

You’ll be surrounded by experts from a range of disciplines. They’ll bring fresh perspectives to challenging problems. Through a collaborative approach you can work with them to make our customers lives better.

Person Specification:

We’re looking for someone who has been through the UCD process multiple times. Someone who’s seen the challenges it can present (particularly in large organisations) and learnt from it.

We’d also like to see:

  • The story of your work: not only what you did but, more importantly, why you did it.
  • Practical experience of applying UCD methods to commercial projects.
  • Experience of Agile and Lean approaches to digital product design.

It’s a bonus if you’re familiar with the world of insurance and comfortable working within Agile teams. We often practice Scrum at RSA Digital. You’d be working closely with the other disciplines that make up our project teams.

Senior UI Designers at RSA focus on:

  • Building, utilising and helping develop our maturing design system to build better interface experiences for our customers.
  • Translating partner brand guidelines to work with our insurance platforms, customising the RSA experience to suit the needs of their customers.
  • Collaborating on design concepts, working closely with both content and experience designers.
  • Delivering high quality design patterns that work effectively across screen sizes and device types.
  • Testing your work regularly across these devices, and in a variety of contexts.
  • Refining your work based on feedback from usability test sessions and reviews with the design team.
  • Documenting and sharing your decisions with the wider project team, helping them learn from your process.
  • Mentoring and helping to develop more junior members of the design team.
  • Using design to promote a better experience at every opportunity, seeking out ways to improve the journeys for our customers.
  • Looking for ways to promote and educate the wider business on the value of design.
Key Area: Design/Creative 27-1024.00Design/Creative
Attendance: Full-Time
Additional Information:

Check out the team here.


RSA’s Digital team is made up of:

  • Designers (spanning several disciplines)
  • Researchers
  • Content Writers
  • Analysts
  • Product Managers

What we can offer you:

We’ll make you feel welcome from day one. This includes company socials, joining team lunches and our regular knowledge sharing sessions.

We’ll show you how great design can happen in the complicated world of a 300 year old insurance company. You’ll get to shape the way insurance happens for customers with some of the UK’s best-loved brands. And you’ll be joining at a time when our team’s reach is growing.

This role is mainly based with RSA’s Digital team in Horsham but we support remote working whenever appropriate.


No agencies please

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