Technical Application Support - Windows - Bright Interactive

Brighton and Hove

Closing date: 04/10/2017

Bright is a leading web development agency based in the heart of Brighton in the North Laines. We are looking for a experienced support professional to join our amazing Customer Service team.

Bright develops dynamic and intelligent software, applications and websites that help businesses thrive. We’ve been doing that for almost twenty years, driven by the desire to produce technically excellent, valued products for ambitious clients of all sizes in many sectors.

Job Description:

Our flagship product is Asset Bank, a digital asset management application, which is used by 600 clients worldwide. We offer Asset Bank as an on-premise application hosted by the client or as a SaaS solution. Our our on-premises installations are predominantly Windows, whereas our SaaS infrastructure is Linux. The primary role is to service Windows on-premise clients but some capacity to manage Linux based support would be an advantage.


We are looking for a someone with the skills to support the both technical staff and end users of our Asset Bank application, specifically:

 - in-depth experience with Windows Servers
 - good knowledge of automation and configuration management tools, specifically Powershell
 - the capacity to manage all aspects of remote installs using Java/Tomcat, IIS, MS SQL Server, MySQL, Apache
 - experience of troubleshooting remote issues and arranging access to servers using VPNs
 - the ability to manage data exports and migrations,
 - SSO integrations: LDAP using IWA, SAML


Because of the variety of our hosting offering, some familiarity of working with Linux would be preferable. Strong client communication skills and a penchant for problem solving are also key to this role.


You should have a good relevant technical degree, or equivalent level of experience. We are open to considering both full and part time applicants.


Although we have a high-performance culture, we have a relaxed, sociable work environment. Aside from 25 days holiday, contributory pension and childcare vouchers, the benefits we provide are what you would expect of a Brighton-based company; company-funded outings, flexible work patterns, and of course, beer after 4pm on Fridays. We are particularly proud of our profit share scheme that ensures every member of the team benefits from our success.


Salary is depending on experience.

Key Area: IT Support 15-1151.00IT Support
Attendance: Full-Time

No agencies please

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