User Experience Architect - HighWire Press Ltd

Brighton and Hove

Closing date: 05/02/2019

We are a successful international software development company creating award-winning websites and services for scholarly and academic publishers. Our offices are located in the vibrant centres of Belfast, Brighton and at the heart of Silicon Valley in Los Gatos.

HighWire provides powerful technology solutions to influential societies, university presses and independent publishers who produce high-impact journals, books, and other scholarly publications. You will enjoy a flexible, collaborative and a stimulating work environment that will keep you engaged! If you are interested in starting a progressive and gratifying career with a growth company that is charting new territory, then HighWire is the place for you!

Job Description:

We’re expanding our team on the back of some exciting new project wins and looking for a mid-weight or senior UX practitioner to join our talented team of technical and non-technical specialists delivering outstanding products and services.

The successful candidate will report to the Head of Strategic Consulting and will work closely with User Experience Architects, Business Analysts, Project Managers, Developers, QA analysts.



  • Contribute to the requirements gathering and analysis process, including designing and running activities for stakeholder workshops.
  • Translate ideas and concepts into tangible artefacts such as schematics, user journeys, wireframes, mockups and prototypes.
  • Support product development by researching, conceiving, sketching, prototyping and testing experiences for digital products.
  • Analyse client inputs e.g. usage data to extract insights about user behaviour and define metrics and benchmarks.
  • Plan, conduct and extract actionable insights from user research and user testing.
  • Identify design problems and make recommendations for addressing them.
  • Collaborate and communicate with colleagues and clients both in-person and remotely.
  • Champion user-centric design to colleagues, clients and the wider publishing community.
Skills Range:

Essential Criteria


  • Experience in designing solutions for complex digital systems.
  • Proficiency with industry standard diagramming and wireframing tools e.g. OmniGraffle, Axure, Illustrator.
  • Experience in planning and facilitating user research activities, including user testing.
  • Experience with using industry standard analytics tools e.g. Google Analytics, HotJar.
  • Ability to work with colleagues and clients to understand detailed requirements and design complete user experiences that meet the client’s needs and vision.
  • Ability to synthesize abstract ideas into concrete design implications.
  • Ability to work effectively as part of a cross-functional team to clearly and effectively communicate design processes, ideas, and solutions.
  • Ability to iterate designs and solutions, and work within given constraints.


  • Solid grasp of user-centered design principles and best practices, including a clear understanding of the importance of design thinking.
  • Good understanding of software design principles, methodologies (e.g. agile, waterfall) and the software development lifecycle.
  • Working knowledge of responsive design principles.
  • Working knowledge of accessibility standards.
  • Familiar with basic web technologies e.g. HTML, CSS, XML.


  • Self-motivated, proactive and able to work with minimal supervision and direction.
  • Able to work on both large and small scale projects.
  • Comfortable juggling several projects or tasks simultaneously.
  • Open to receiving feedback and constructive criticism.
  • A calm head, with a diplomatic and realistic approach to problem solving.
  • Keeps informed on current developments in UX and is active in the UX community.


  • Five or more years of professional UX design experience.

Desirable Criteria

  • Ability to prototype user interfaces using HTML, CSS, JavaScript and JSON.
  • Familiar with the digital publishing industry.
Key Area: Design/Creative 27-1024.00Design/Creative
Attendance: Full-Time
Additional Information:
  • We are open to candidates wishing to work from their own home in the UK or from our Brighton office. However home workers will need to be able to work from our Brighton a few days each month.
  • We are open to candidates wishing to work full or part time. Full time is 37.5 hours per week, Monday through Friday. Part time will ideally be 5 half days per week.
  • HighWire offers an outstanding total compensation package including excellent health and wellness benefits and a flexible and dynamic work environment.
  • HighWire is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All your information will be kept confidential according to EEO guidelines.
  • Please note that we will only consider applicants who are legally entitled to live and work in the UK.



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