User Experience Architect - HighWire Press Ltd

Brighton and Hove

Closing date: 08/06/2018

HighWire provides powerful technology solutions to influential societies, university presses and independent publishers who produce high-impact journals, books, and other scholarly publications.

You will enjoy a flexible, collaborative and a stimulating work environment that will keep you engaged!

If you are interested in starting a progressive and gratifying career with a growth company that is charting new territory, then HighWire is the place for you!

Job Description:

We’re expanding our team on the back of some exciting new project wins and looking for a mid-weight or senior UX practitioner, reporting to the Director of Consultancy Services, to join our talented team of technical and non-technical specialists delivering outstanding products and services.

The successful applicant will take a proactive role with both internal and external customers to create outstanding user experiences for our products and services. You will have excellent communication and presentation skills to capture requirements and convey your ideas to colleagues and customers in varying roles and at all levels.

Responsibilities include:
Contribute to the requirements gathering and analysis process, including designing and running activities for stakeholder workshops.

Translate ideas and concepts into tangible artefacts such as schematics, user journeys, wireframes, mock-ups and prototypes.

Support product development by researching, conceiving, sketching, prototyping and testing experiences for digital products.

Analyse client inputs e.g. usage data to extract insights about user behaviour and define metrics and benchmarks.

Plan, conduct and extract actionable insights from user research and user testing.

Identify design problems and make recommendations for addressing them.
Collaborate and communicate with colleagues and clients both in-person and remotely.

Champion user-­centric design to colleagues, clients and the wider publishing community.

Skills Range:

Essential skills:
- Educated to degree level or equivalent, within a relevant field of study such as software development, computer science etc.
- Familiar with basic web technologies e.g. HTML, CSS, XML.
- Experience in designing solutions for complex digital systems.
- Proficiency with industry standard tools to create diagrams and wireframes, e.g. OmniGraffle, Axure, Illustrator.
- Experience in planning and facilitating user research activities, including user testing.
- Experience with using industry standard analytics tools e.g. Google Analytics, HotJar, CrazyEgg.
- Ability to synthesize abstract ideas into concrete design implications.
- Ability to iterate designs and solutions, and work within given constraints.
- Solid grasp of user-centered design principles and best practices, including a clear understanding of the importance of design thinking.
- Good understanding of software design principles, methodologies (e.g. agile, waterfall) and the software development lifecycle.
- Working knowledge of responsive design principles and accessibility standards.
- Ability to travel since this is a client facing role. Primarily based in Brighton.

Desirable skills:
- Five or more years of professional UX design experience.
-Ability to prototype user interfaces using HTML, CSS, JavaScript and JSON.
- Familiar with the digital publishing industry.

Key Area: Usability 15-1151.00Usability
Attendance: Full-Time
Additional Information:

Please contact Human Resources ( for further information.


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